Last Updated: March 5, 2025
1. INTRODUCTION
At FLINZ, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access our website or use our services.
2. DATA CONTROLLER
FLINZ B.V. (referred to as "FLINZ", "we", "us", or "our" in this Privacy Policy) is the controller of your personal data. Our contact details are:
FLINZ B.V.
Catharinastraat 16
4811 XH Breda
The Netherlands
Email: privacy@flinz.net
3. INFORMATION WE COLLECT
3.1 Personal Data
We may collect the following types of personal data:
- Identity Data: First name, last name, username or similar identifier, title
- Contact Data: Email address, telephone number, postal address
- Technical Data: Internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our website
- Usage Data: Information about how you use our website and services
- Marketing and Communications Data: Your preferences in receiving marketing from us and our third parties and your communication preferences
3.2 Fleet and Vehicle Data
If you use our fleet management services, we may collect additional data related to your fleet and vehicles, including but not limited to:
- Vehicle identification numbers (VIN)
- License plate numbers
- Vehicle make, model, and year
- Driver information
- Telematics data (location, speed, driving behavior, etc.)
- Accident and damage reports
- Insurance policy details
4. HOW WE COLLECT YOUR DATA
We collect data through various methods, including:
- Direct interactions: When you fill out forms, correspond with us, or otherwise provide us with your information
- Automated technologies: As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions, and patterns
- Third parties: We may receive personal data about you from various third parties, such as insurance companies, repair shops, and other service partners within our ecosystem
5. HOW WE USE YOUR DATA
We use your personal data for the following purposes:
- To provide and maintain our services
- To notify you about changes to our services
- To allow you to participate in interactive features of our services
- To provide customer support
- To gather analysis or valuable information so that we can improve our services
- To monitor the usage of our services
- To detect, prevent, and address technical issues
- To provide you with news, special offers, and general information about other goods, services, and events which we offer
6. LEGAL BASIS FOR PROCESSING
We process your personal data on the following legal bases:
- Performance of a contract: Processing is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract
- Legitimate interests: Processing is necessary for our legitimate interests or the legitimate interests of a third party, unless there is a good reason to protect your personal data which overrides those legitimate interests
- Consent: You have given consent to the processing of your personal data for one or more specific purposes
- Legal obligation: Processing is necessary for compliance with a legal obligation to which we are subject
7. DATA SHARING AND DISCLOSURE
We may share your personal data with the following categories of recipients:
- Service Providers: We may share your data with third-party service providers who perform services on our behalf
- Business Partners: We may share your data with our business partners, such as insurance companies and repair shops
- Affiliates: We may share your data with our affiliates
- Legal Requirements: We may disclose your data if required to do so by law
Data Security
We have implemented appropriate technical and organizational measures to protect the security of your personal data. However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure.
8. YOUR DATA PROTECTION RIGHTS
Under certain circumstances, you have the following data protection rights:
- Access: You have the right to request copies of your personal data
- Rectification: You have the right to request that we correct any information you believe is inaccurate
- Erasure: You have the right to request that we erase your personal data
- Restriction: You have the right to request that we restrict the processing of your personal data
- Objection: You have the right to object to our processing of your personal data
- Data Portability: You have the right to request that we transfer your data
9. CHANGES TO THIS PRIVACY POLICY
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy.
CONTACT US
If you have any questions about this Privacy Policy, please contact us using the contact details provided in Section 2.