The industry calls this a pilot. We call it Tuesday.
Fleet damage costs money. But what it really costs is time. Time chasing files. Time verifying estimates. Time explaining to a driver why his car still isn't back. We built FLINZBOX because that time belongs to you — not to your claims process.
Wilma — our AI agent — runs routine claims end-to-end. Not as a layer on top of your process. As your process.
From the moment a driver reports damage to the moment the invoice is approved — Wilma handles it. Quietly. Continuously. Without needing to be asked.
No portals. No ticket queues. No status calls. Just a claim that moves from incident to resolution on its own — while your team focuses on the things only humans can do: empathy with a stranded driver, the judgment call on a complex liability case, the relationship with a strategic partner.
FLINZBOX connects drivers, fleet managers, body shops and insurers in a single autonomous flow. Every signal is captured, every decision is logged, every action is traceable. The difference is that no one had to be in the loop for it to happen. AI handles the routine. People handle the exceptions that matter.
The industry digitized. It forgot to think. We thought first.
Less admin. Less downtime. Less cost. More time for what matters.
Most AI sits on top of the process. Wilma is the process. That changes everything.
You can't buy time. But Wilma can create it. That's what we built.
Our core philosophy is about removing unnecessary complexity from fleet operations and focusing on what truly matters, creating more sustainable, efficient, and valuable fleet management solutions.
Sustainability isn't just an ideal but a practical reality in everything we do for fleet optimization.
Fleet incidents don't create complexity. Operating models do. Every claim triggers a chain of manual handoffs — phone calls, photo requests, estimate approvals, back-and-forth between drivers, fleet managers, body shops and insurers. The file itself has become the bottleneck. Not the fleet. Not the driver. The file.
The industry spent two decades digitizing these handoffs. Portals replaced fax machines. Apps replaced phone calls. But the underlying logic never changed: a human reads, decides, forwards, waits. The process got faster screens — not faster outcomes.
FLINZBOX is not claims software. It is not a portal, a dashboard, or another tool layered on top of a broken process. It is an autonomous operating layer — an AI-native platform that replaces the manual logic at the core of fleet claims.
Where legacy systems ask people to manage data, FLINZBOX lets data manage the process. From first notification to invoice approval, decisions are made in seconds — not days. The entire chain of detect, decide and act runs continuously, without waiting for a human to open a file.
This is a category shift. The question is no longer which claims platform to choose. The question is whether your operating model still requires a claims platform at all — or whether the process itself can become intelligent.
We built FLINZBOX for fleet owners, leasing companies and insurers who have outgrown the limitations of conventional claims handling — and who recognize that the next step is not a better tool, but a fundamentally different architecture.
FLINZ exists for organizations that are ready to answer that question.
The file is the bottleneck. Not the fleet. Not the driver. The file.
Digitization gave the industry faster screens. Not faster outcomes.
FLINZBOX is not claims software. It is an autonomous operating layer.
Where legacy systems ask people to manage data, FLINZBOX lets data manage the process.
Detect. Decide. Act. Continuously. Without waiting for a human to open a file.
FLINZBOX is built on a single principle: a claim should resolve itself. The platform follows a continuous cycle of Detect, Decide and Act — each stage autonomous, each outcome auditable, each exception surfaced to the right person at the right time.
Every incident begins as a signal — a message, a photo, a location. FLINZBOX captures that signal the moment it occurs and turns it into a structured, actionable claim. No intake forms. No waiting queues. The process starts before anyone in the organization has to think about it.
Decisions that traditionally take days — liability assessment, estimate validation, repair routing — are made in seconds. Not by cutting corners, but by applying intelligence at the moment it matters most: before cost accumulates and before time is lost.
From scheduling the repair to informing the driver to closing the invoice — execution happens without handoffs. Every action is logged, every outcome is traceable. Your team is freed to focus on the exceptions that require human judgment, empathy and strategic thinking.
Three stages. One continuous flow. Zero manual handoffs.
Touchless claims operations. So your team can focus on what no algorithm replaces: human empathy, complex judgment, and the conversations that protect margin.
Every claim is logged, auditable, and traceable — by design, not by effort.
From first notification to invoice approval in minutes. Not because we cut corners — because we removed the ones that shouldn't exist.
Human expertise for the 20% that needs it. Autonomous execution for the 80% that doesn't.
Whether you manage 200 vehicles or 20,000 — the logic is the same. FLINZBOX scales with your fleet, not with your headcount.
An autonomous platform is only as strong as the network it connects. FLINZBOX doesn't operate in isolation — it works because every stakeholder in the claims chain is part of the same architecture: fleet owners, leasing companies, insurers, body shops, damage assessors, service providers.
Each contributes data. Each receives intelligence in return. That exchange is what makes the system autonomous — not just the AI, but the structure around it. When a driver sends a photo, the insurer already has a validated file. When a body shop accepts a repair, the fleet manager already has a timeline. No one is waiting on anyone else.
Most platforms connect parties. FLINZBOX aligns them. The difference is structural: every participant benefits from the same outcome — fewer incidents, faster resolution, lower cost. There is no zero-sum trade-off between fleet owner and insurer, or between speed and accuracy. The architecture eliminates that tension.
This is what allows the system to scale. As more stakeholders join, the data becomes richer, the decisions become sharper, and the cycle time compresses further. The ecosystem doesn't just support the platform. It is the platform.
Every claim that passes through FLINZBOX makes the next one faster. Repair benchmarks sharpen. Risk profiles deepen. Cost patterns emerge that no single organization could see on its own. This is not big data for the sake of dashboards — it is operational intelligence that feeds directly back into the autonomous cycle.
The organizations connected to FLINZ don't just use a platform. They participate in a system that gets measurably better with every interaction.
You can automate a process. You cannot automate trust. But you can design a system where trust is the logical outcome.
The most efficient claim is not the fastest. It is the one no one had to manage.
When every participant benefits from the same outcome, alignment is not a strategy. It is architecture.
That is what makes FLINZ sustainable — not by intention, but by design.
The network gets smarter with every claim it processes. Better benchmarks. Sharper routing. Faster outcomes.
No single organization could build this view alone. Together, they don't have to.
Real outcomes from organizations that moved from reactive claims handling to autonomous fleet operations.
20 Feb 2026 - Origin Story
"Fred makes the mess. Wilma cleans it up. She doesn't complain. She doesn't ask for credit. She just handles it — quietly, precisely, without making a fuss. We thought: that's exactly what fleet claims management needs. So we named our AI agent Wilma."
15 Jan 2026 - Technical Analysis
"The architecture that excels at 'record what happened' is fundamentally different from the architecture that enables 'predict what will happen and act on it.' This isn't about better features. It's about foundational capability that determines what is — and isn't — possible with AI."
These stories reflect the thinking, partnerships and early validations that shaped the platform.
Every insight here was earned the hard way — through years of operating in the space, not from a pitch deck.
The problems we solve aren't hypothetical. They come from decades of lived experience on every side of the claims chain.
We don't publish case studies to impress. We share them to show how we think.
The best proof is a conversation. The second best is a story that sounds familiar.
Behind FLINZ stand people who have lived the problems it solves. Not theorists. Practitioners. Three people. Three sides of the table FLINZ serves.
Strategy & Technology, Founder
Founded UBench, one of Europe's first digital claims platforms. Over 20 years of building technology at the intersection of fleet, insurance and repair. A trained philosopher who applies unconventional thinking to an industry that hasn't changed in decades. Now building what wasn't possible then.
Sales & Insurance, Founder
25 years inside the insurance industry. Built and ran De Keyzer Zekerheid (DKZ) until its sale in 2021. His philosophy: understand the client's real risk before offering a solution. He knows what incumbent players won't change — and why that creates the opening for FLINZ.
Network & Operations
Two decades in the Dutch leasing industry, focused on insurance, claims and cost control. Known for bridging the gap between fleet owners and repair partners through pragmatic collaboration. He knows where the operational pain really lives — and how to design it out of the system.
If you're running a fleet, managing risk, or building the next chapter in claims intelligence — we keep it short. No decks unless you want one. Just a conversation.
Let's Talk